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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Ramsey

March 13, 2026

5  out of  5
rating by David Ramsey
"I've had insurance with David Queen for nigh onto 20 years now. Maria and the team there have elevated a routine and often annoying experience with a personal touch. In the two claims I've had-- one minor, one not so minor-- my claims were handled with speed and empathy. This is why I insure my cars with them. And my motorcycles. And my house. Really, I can't recommend them highly enough."
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Damian La Roche

March 11, 2026

5  out of  5
rating by Damian La Roche
"Honestly the best agent State Farm has!!! David’s assistant Michelle is a real MVP ( most valuable player) I been in 2 really messed up situations and Michelle handled everything . Not only is the pressure taking off your treated with kindness and patience. If you’re looking for a new agent or insurance this is where you need to go and call. Once again Ty you guys so much. I really mean it . Thank you"
We responded:
"Damian, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent David Queen’s Team—we are always here to help!"
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Daniel Sodersten

March 10, 2026

5  out of  5
rating by Daniel Sodersten
"Always very timely with what if quotes when I want to change any policy. Transfer of insurance on 2 new cars recently went very smoothly. Thank you Jordan. A recent insurance review resulted in us saving money due to a classification change on one of our cars. Again, thank you Jordan. Great Office."
We responded:
"Daniel, thank you for your wonderful review of State Farm Agent David Queen’s Team!"
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Kevin Simmons

March 4, 2026

5  out of  5
rating by Kevin Simmons
"Jordan is always a pleasure to work with. Very thorough."
We responded:
"Thank you so much for the 5-stars, Kevin! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Ryan Gilmore

March 3, 2026

1  out of  5
rating by Ryan Gilmore
"Horrible agent. Horrible, horrible, horrible. Run as fast as you can. Laughed at me about filing claim during covid for business. Would not update address of business after moving so was uninsured at new location for over a year. Have everything in writing asking for changes that were never made. Filing complaint with Nevada state insurance commissioners office. They do not care about you, just your money."
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Jennifer Chan

February 27, 2026

5  out of  5
rating by Jennifer Chan
"Staff is friendly and helpful."
We responded:
"We appreciate your review, Jennifer. We are so happy that you had such a wonderful experience with State Farm Agent David Queen’s Team here in Reno ! "
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Madalyn Johnson

February 25, 2026

5  out of  5
rating by Madalyn Johnson
"Such a great office! I have been with David Queen since 2021 and have primarily worked with Michelle. The customer service has been consistently excellent, and I truly appreciate their professionalism and care. I highly recommend this agency."
We responded:
"We are grateful for your 5-star review, Madalyn! Thanks for taking a moment to share your positive rating of State Farm Agent David Queen’s Team here in Reno . "
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Sarah Johnson

February 24, 2026

5  out of  5
rating by Sarah Johnson
"We’ve had State Farm for several years. This office has always provided exceptional customer service and care to myself, my family and friends. Every time we step foot in this office or give them a call, we can count on top notch treatment from David Queen and his team."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent David Queen’s Team. "
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Gustavo C

February 24, 2026

5  out of  5
rating by Gustavo C
"Maria J.Gutierrez is very Professional and helpful. She was also very prompt in assisting me with all that I needed. I would highly recommend business her way. Thank You Maria for all your help."
We responded:
"Thanks so much for the amazing review, Gustavo! We really appreciate your support here in Reno . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Kaitlyn Mosholder

February 23, 2026

5  out of  5
rating by Kaitlyn Mosholder
"Jordan, Maria, Michelle at David queens office are the best! They always help me with all my insurance questions"
We responded:
"We are grateful for your 5-star review, Kaitlyn! Thanks for taking a moment to share your positive rating of State Farm Agent David Queen’s Team here in Reno . "
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Madeline Hubble

September 5, 2023

5  out of  5
rating by Madeline Hubble
"David and his staff are knowledgeable about insurance needs. They are friendly and always available to answer questions about my life insurance policies. If David is out of the office, his office manager, Maria, is always available to assist. I recently purchased a new life insurance policy for my husband and my daughter, and David walked me through my options, new products that would better serve my needs, and checks in annually to make sure my family is properly covered."
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Dan Mendoza

May 29, 2021

1  out of  5
rating by Dan Mendoza
"Left a message for a potential huge contract. No reply after 5 days of leaving voicemail. Obviously not an agent I want when I spend 100’s of thousands for piece of mind."
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William Lawrence

January 31, 2020

5  out of  5
rating by William Lawrence
"Outstanding personal service for your insurance needs"
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Ron Acree

January 12, 2020

5  out of  5
rating by Ron Acree
"Friendly staff and professional."
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R Martinez

December 11, 2018

5  out of  5
rating by R Martinez
"David & Maria are always extremely helpful. They get back to me right away and I will continue to use State Farm going forward. Great service—Great people..."